❓ FAQ
Frequently Asked Questions (FAQ)
1. When will I receive my order?
Our processing time is 1–3 business days. Shipping usually takes:
- USA: 7–12 business days
- Europe: 8–15 business days
- Worldwide: 10–20 business days
2. Do you ship worldwide?
Yes! We ship to most countries around the world with free shipping on all orders.
3. Can I change or cancel my order?
Yes, but only within the first 12 hours after placing the order. Contact us immediately at contact@voltedgeshop.com.
4. What if my item arrives damaged or missing?
Please contact us with photos of the issue, and we’ll send a replacement or offer a refund.
5. How can I track my order?
You’ll get a tracking number via email. You can use it to follow your order’s progress.
6. Is it safe to order from your website?
Absolutely. We use SSL encryption and secure payment gateways like Stripe and PayPal. Your data is always safe with us.
7. Do you accept returns?
Yes, we offer a 30-day return policy. Check our Refund Policy for full details.
Still have a question?
Contact us at: contact@voltedgeshop.com